Users

This document explains how to create a new user in the DuploCloud AI Suite Access Control panel.

A user provisioned via Azure AD & Okta User Sync shows a lock badge here and can't be edited or deleted manually — their access is managed from the directory instead.

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Prerequisites

• Access to the DuploCloud AI Suite admin panel

• Admin permissions on the Access Control section

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Step 1 — Navigate to Access Control

Go to AI Admin → Access Control in the left-hand navigation. The page opens on the Permissions tab by default.

Step 1 — Access Control page

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Step 2 — Click the "User" Tab

At the top of the Access Control page, click the User tab. This shows a table of all existing users with their display name, email, role, and last modified date.

Step 2 — User tab

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Step 3 — Click "Add"

In the top-right corner of the User tab, click the + Add button. The Add User form slides in.

Step 3 — Add User form

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Step 4 — Enter the Email Address

Click the Email field and type the user's email address. Select the email from the dropdown if it appears.

In this example: [e-mail]

Step 4 — Email entered

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Step 5 — Enter the Display Name

Click the Display Name field and type the user's name.

In this example: John

Step 5 — Display name filled

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Step 6 — Set the Role

The Role dropdown defaults to User. If a different role is pre-selected, click the dropdown and choose User.

Available roles: User, Administrator

Step 6 — Role set to User

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Step 7 — Review and Submit

Confirm all fields are filled correctly, then click Create User.

Step 7 — Before submit

A green Success toast appears confirming the user was saved.

Step 8 — After submit

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Step 8 — Verify the User in the List

The new user appears at the top of the users table with the User role badge.

Step 9 — Final users list