> For the complete documentation index, see [llms.txt](https://docs.duplocloud.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.duplocloud.com/docs/armor/additional-components/notifications.md).

# Notifications

Portal notifications are configured in two places: an **SMTP provider** (the credentials for sending mail) under **Providers**, and **Notifications** (which use case gets routed to which provider) under its own top-level section.

## Adding an SMTP Notification Provider

Go to **Providers**, select the relevant Provider group, then open the **Notifications** tab — a category alongside Cloud, Kubernetes, Observability, Incident Management, Source Control, and GRC.

![Notifications provider tab, empty](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-aed6323649bffe7594fb72e51f0d8d81c5b95a5a%2Fnotifications-step-01-empty-tab.png?alt=media)

Click **Add** and follow the same **Provider Details → Credentials → Scope** flow described in [Providers](/docs/armor/providers.md#adding-providers-and-defining-scopes). **SMTP** is currently the only notification provider type.

![Provider Details step — Type set to SMTP](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-88b878ed1ca0cff9e1a2c86d5864334e4a3ac5e5%2Fnotifications-step-02-provider-details.png?alt=media)

On the **Credentials** step, fill in:

* **Name\*** — a label for this credential
* **SMTP Host\*** — the mail server hostname
* **Port\*** — the SMTP port (commonly `587`)
* **From Address\*** — the address mail is sent from
* **Username\*** and **Password\*** — SMTP auth credentials

![SMTP credential fields filled in](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-e699a79e811ace7164a3608e30ebb04208bc4bde%2Fnotifications-step-03-smtp-credentials.png?alt=media)

Finish the **Scope** step as with any other Provider, then attach it to the relevant Workspace(s).

![Attach Scope to Workspaces](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-fad106d559574d6faaa0a45cdcdfe45ad36eb570%2Fnotifications-step-04-attach-workspace.png?alt=media)

## Routing Notifications to a Provider

Go to **Notifications** in the sidebar. This page lists each notification **use case** and how many channels are configured for it.

![Notifications use case list](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-c9929d300c01b579359740b297aa056b05e496ef%2Fnotifications-step-05-use-cases-list.png?alt=media)

Click a use case to open it, then **+ Add Channel**.

![Use case detail, no channels configured](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-84b62d1e76a245e3095577cc243974604d99d0bc%2Fnotifications-step-06-use-case-empty.png?alt=media)

For each channel, set:

* **Enabled** — toggle the channel on or off without removing it
* **From Identity** (optional) — overrides the SMTP provider's From Address for this use case
* **Provider\*** — the SMTP provider to send through

![Channel filled in with a provider and From Identity](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-a132cab03d735936df1fa731a576a8dc2af1d282%2Fnotifications-step-07-add-channel-filled.png?alt=media)

Click **Save**.

![Use case list showing 1 enabled channel](https://2471407984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F68cb0s9ce5UIUKWPuYs8%2Fuploads%2Fgit-blob-2cb26bafbad862993a96dc1998b2fb1e42afb2af%2Fnotifications-step-08-channel-saved.png?alt=media)

{% hint style="info" %}
A use case with no enabled channel simply doesn't send anything — there's no default or fallback provider. Today there's a single use case, **New User Welcome**, sent automatically whenever a new user is created; more use cases will appear here as they're added, with no configuration needed to make them show up.
{% endhint %}


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