> For the complete documentation index, see [llms.txt](https://docs.duplocloud.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.duplocloud.com/docs/extension-framework/case-studies.md).

# Case Studies

The following case studies show the Extension Framework in action across two production applications. Their purpose is to make one point concrete: the framework is domain-agnostic. The resource model, the ticketing system, the skill-driven execution engine, the RBAC, and the cost management system are all shared infrastructure. What differs between applications is only the policy model — the resource taxonomy — and the skills that encode each domain's operational logic.

The two applications covered here could not be more different. One automates cloud infrastructure: VPCs, Kubernetes clusters, IAM roles, and workloads. The other automates sales demand generation: prospect cohorts, ICP qualification, and outreach sequencing. Both were built on the same CaaS platform, using identical framework mechanics. A team that understands how one application works can read the other and recognize every pattern immediately.

## The Pattern

The table below maps the same conceptual framework elements across both domains. Every column is the same object — only the domain-specific label and content change.

| Concept          | DevOps                  | SalesOps                       |
| ---------------- | ----------------------- | ------------------------------ |
| Resource         | Network                 | Account                        |
| Spec             | Region, CIDR, AZs       | Company name, website          |
| Skill            | CloudFormation template | ICP qualification criteria     |
| Provider / Scope | AWS credentials         | Apollo API                     |
| Result           | VPC ID, subnets, SGs    | Signal verdicts, leads         |
| Status           | Provisioning → Ready    | Processing → Complete          |
| Cost tracking    | Per resource            | Per account ($0.636 example)   |
| Dependency       | Cluster needs Network   | Engagement needs Qualification |
| Troubleshooting  | Track Status → Ticket   | Track Status → Ticket          |

Two completely different operational domains, one framework, one platform. See the [AI-Native DevOps Platform](/docs/extension-framework/case-studies/devops-platform.md) case study for a detailed walkthrough of cloud infrastructure automation, and the [AI-Powered SalesOps](/docs/extension-framework/case-studies/salesops-platform.md) case study for demand generation.


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