Sentry

This guide walks through adding Sentry as a provider in DuploCloud, configuring credentials, creating a scope, and querying Sentry data through the AI agent.

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Step 1 — Navigate to the Observability Providers

Go to AI Admin → Providers → IT, then click the Observability tab. This lists all observability providers connected to your account.

Observability providers list

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Step 2 — Add a New Provider

Click + Add and fill in the provider details:

• Name — a name to identify this provider

• Type — select Sentry

• Account ID — your Sentry organisation slug (the short identifier for your org, visible in your Sentry URL: sentry.io/organizations/<org-slug>/)

Add Provider form

Click Create Provider. The new provider appears in the Observability list.

Sentry added to providers list

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Step 3 — Add Credentials

The new provider opens on the Credentials tab. Click + Add to add a credential.

Sentry provider Credentials tab

Fill in the credential fields:

• API_KEY — your Sentry authentication token

• org_slug — your Sentry organisation slug

• Org_Id — your Sentry organisation ID

• base_url — the Sentry API base URL (e.g. https://sentry.io)

Where to find these values: Create an authentication token in Sentry under Settings → Developer Settings → Auth Tokens. Your organisation slug and ID are visible in Sentry under Settings → General Settings. The base URL is https://sentry.io unless you are on a self-hosted instance.

Add Credential form — API key and org fields

Add Credential form — org slug, Org ID, and base URL

Click Create to save the credential.

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Step 4 — Add a Scope

Switch to the Scope tab and click + Add. Fill in:

• Name — a label for this scope

• Credential — select the credential you just created

• Description — optional context for the agent

Add Scope form

Click Create.

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Step 5 — Use Sentry in a Ticket

Go to AI DevOps → HelpDesk → Add Ticket. Select generic-agent as the agent and choose your Sentry scope from the scope dropdown.

Ticket with Sentry scope selected

Enter your request and click Create Ticket.

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Step 6 — Agent Queries Sentry

The agent connects to Sentry using the scope credentials and processes the request.

Agent processing the Sentry request

The response includes uptime monitor status, alert conditions, recent issues, and a plain-language summary.

Sentry results — uptime monitors and alert status