User Access to DuploCloud
Create, edit, view, or delete users and assign appropriate roles
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Create, edit, view, or delete users and assign appropriate roles
You must be an Administrator to add, edit, or delete user access. If your User Source is Okta or Azure, add and remove users in the source system, not in DuploCloud.
Add a new user and give them appropriate permissions:
In the DuploCloud Portal, navigate to Administrator -> Users.
Click Add. The Create User pane displays.

In the Username field, enter the email or service account name. A service account is a special account used by an application, compute workload, or CI/CD tool, rather than a person. A username must be an email to match up to the SSO to access the web portal.
Select a Role, then assign one or more Tenants, Permissions Groups, and Permission Sets.
If needed, select Provision VPN access and/or Read Only Access.
Click Submit.
Edit an existing user's permissions and role:
In the DuploCloud Portal, navigate to Administrator -> Users.
From the USERNAME column, select the user whose permissions you want to modify.
Click Actions, and select Update.
Modify the user permissions as needed.
Click Submit.
View users and their permissions:
In the DuploCloud Portal, navigate to Administrator -> Users.
From the USERNAME column, select the user that you want to view.
The user page displays information about Tenant Access, VPN access, and API Tokens.

The Last Login card shows the date and time of the user's last login.
When a new admin user is created in DuploCloud, you can configure the system to send an email notification for added visibility. This is especially useful for auditing and compliance purposes.
To enable email notifications for new admin users:
Navigate to Administrator -> System Settings -> System Config.
Click Add. The Add Config pane displays.

Complete the following fields:
Config Type
Select Flags
Key
Select Enable new admin notification
Value
Set to true to activate email notifications for new admin users.
Click Submit. When the flag is set to true, an email will be sent to configured recipients every time a new admin user is added.
Delete an existing user and their permissions. Users managed by external providers (e.g., Okta) cannot be deleted.
In the DuploCloud Portal, navigate to Administrator -> Users.
From the USERNAME column, select the user that you want to delete.
Click Actions, and select Delete.
Review the confirmation message and click Confirm to permanently delete the user.
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