How to resolve "App is down" browser caching issues

If you're experiencing issues accessing the app or seeing error messages while other users can access it normally, this is likely due to cached data in your browser. Here are steps to resolve this: Quick Solutions Try accessing the app in a different browser first to confirm if it's a browser-specific issue If the app works in another browser, clear your cache in the affected browser: How to Clear Your Browser Cache For Chrome: Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac) Set time range to "Last hour" or "Last 24 hours" Select "Cached images and files" Click "Clear data" Refresh the page If clearing the cache doesn't resolve the issue and you still can't access the app while others can, please contact support for further assistance.