Resolving Database Connectivity Issues Through VPN

If you're experiencing intermittent database connectivity issues through your VPN connection, this may be related to routing conflicts between different VPN services. Symptoms Database becomes inaccessible through VPN connections Telnet connections to database servers fail or timeout Issues affect both production and staging environments Problems are intermittent and may resolve themselves after 10-15 minutes Root Cause This issue is typically caused by routing conflicts when multiple VPN services are running simultaneously. Specifically, Kitecyber routing can interfere with OpenVPN connections to database servers. Solution To resolve this connectivity issue: Disable Kitecyber while using OpenVPN to access your database Test your database connection through OpenVPN after disabling Kitecyber If connectivity is restored, the issue was indeed caused by the routing conflict Prevention To avoid future occurrences of this issue, avoid running Kitecyber and OpenVPN simultaneously when accessing database resources. Consider establishing a standard procedure for your team to use only one VPN service at a time for database connections.