If you're experiencing timeout errors when trying to connect to the VPN to access the database, this is typically caused by the VPN connection limit being reached. Common Cause VPN timeout errors often occur when the maximum number of concurrent users are already connected to the VPN. In many cases, only a limited number of users can be connected simultaneously. Resolution If you encounter a timeout error: Wait for other users to disconnect from the VPN Try connecting again once a connection slot becomes available Contact support if the issue persists after waiting The connection should work normally once there are available slots for new VPN connections.
