Troubleshooting SSH Connection Issues to Dev Environment EC2 Instances

If you're experiencing timeout issues when attempting to SSH into development environment EC2 instances while connected to VPN, you'll need to verify the security rules for your tenant. Resolution Steps Ensure you are connected to the VPN Navigate to the tenant security settings in the portal (Admin > Tenants > [Your Tenant] > Security) Verify that your VPN IP range is included in the security rules for the development environment If the VPN IP range is missing, add the appropriate security rule following the same pattern as your production environment Even if you can successfully SSH into production instances, you'll need separate security rules configured for each environment (development, sandbox, production, etc.)