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Alert notifications

Enable and view alert notifications in the DuploCloud Portal
DuploCloud supports viewing of Faults in the portal and sending notifications and emails to the following systems:
  • Sentry
  • PagerDuty
  • NewRelic
  • OpsGenie
You will need to generate an keys from each of these vendor systems, and then provide that key to DuploCloud to enable integration.

Generating an Integration Key from Sentry

  1. 1.
    In the Sentry website, navigate to Projects -> Create a New Project.
  2. 2.
    Click Settings -> Projects -> project-name -> Client keys. The Client Keys page displays.
  3. 3.
    Complete the DSN fields on the screen.
  4. 4.
    Click Generate New Key.
    Client Keys page on Sentry website with DSN fields
  5. 5.
    In the DuploCloud Portal, navigate to Observability -> Faults.
  6. 6.
    Click Update Notifications Config. The Set Alert Notifications Config pane displays.
  7. 7.
    In the Sentry - DSN field, enter the key you received from Sentry.
  8. 8.
    In the Alerts Frequency (Seconds) field, enter a time interval in seconds when you want alerts to be displayed.
  9. 9.
    Click Update.

Generating an Integration Routing Key from PagerDuty

  1. 1.
    In the PagerDuty website home page, select the Services tab and navigate to the service that receives Events. If a Service does not exist, click New Service. When prompted, enter a friendly Name (for example, your DuploCloud Tenant name) and click Next.
  2. 2.
    Assign an Escalation policy, or use an existing policy.
  3. 3.
    Click Integration.
  4. 4.
    Click Events API V2. Your generated Integration Key is displayed as the second item on the right side of the page. This is the Routing Key you will supply to DuploCloud.
  5. 5.
    Copy the Integration Key to your Clipboard.
  6. 6.
    In the DuploCloud Portal, navigate to Observability -> Faults.
  7. 7.
    Click Update Notifications Config. The Set Alert Notifications Config pane displays.
  8. 8.
    In the Pager Duty - Routing Key field, enter the key you generated from PagerDuty.
  9. 9.
    In the Alerts Frequency (Seconds) field, enter a time interval in seconds when you want alerts to be displayed.
  10. 10.
    Click Update.

Generating an Integration Key from NewRelic

  1. 1.
    In the NewRelic website, use the Event API to generate an API key to send events to NewRelic Insights.
  2. 2.
    In the DuploCloud Portal, navigate to Observability -> Faults.
  3. 3.
    Click Update Notifications Config. The Set Alert Notifications Config pane displays.
  4. 4.
    In the NewRelic - API Key field, enter the key you generated from NewRelic.
  5. 5.
    In the Alerts Frequency (Seconds) field, enter a time interval in seconds when you want alerts to be displayed.
  6. 6.
    Click Update.

OpsGenie

  1. 2.
    In the DuploCloud Portal, navigate to Observability -> Faults.
  2. 3.
    Click Update Notifications Config. The Set Alert Notifications Config pane displays.
  3. 4.
    In the OpsGenie - API Key field, enter the key you generated from OpsGenie.
  4. 5.
    In the Alerts Frequency (Seconds) field, enter a time interval in seconds when you want alerts to be displayed.
  5. 6.
    Click Update.
Set Alert Notifications Config pane in DuploCloud Portal