In order for a DuploCloud users to have access to a tenant, you will need to add Tenant Access permissions to the user for the tenant. This document will guide you through the necessary steps in order to grant a user access to tenants.
Note: Users with the Administrator role have persisted access all tenants. Adding individual tenant access for those users is unnecessary.
Adding tenant access to users
Navigate to the Administrators -> Users page and click the username in the list to go to a specific user's page. Within the users' detail page select the tab labeled 'Tenant Access' and click the blue + Add button to open the 'Add Tenant Access' form.
In the dropdown select the desired tenant name you would like to allow the user to access. Next, confirm the changes by clicking the Add button.